Welcome to GHL NEWS! In Today's issue:

• Major tax updates

• Opportunity smart lists

• Course & community updates

HighLevel just made a major leap toward becoming a fully programmable marketing platform with the release of Ad Manager APIs along with the AI workflow step and MCP connections.

In Ads Manager, you can now automate campaign creation, management, and reporting across Facebook, Google, and LinkedIn—all from one system. For agencies, this means less manual setup, more standardization, and the ability to plug ad operations directly into your broader automation and AI workflows.

On the infrastructure side, the new global tax compliance system powered by Stripe Tax is a big deal for anyone running a SaaS or subscription model. HighLevel can now automatically calculate and apply taxes across 100+ countries, covering subscriptions, usage-based billing, and more. It removes a massive operational headache and makes it much more realistic to scale internationally without bolting on external systems.

And on the front end, WhatsApp just got a meaningful upgrade with native voice calling built directly into conversations. You can now move from chat to a live call in the same thread without switching tools or exposing phone numbers.

This Week's News:

Screenshot Generator in Mobile App Customizer

A new Screenshot Generator enables agencies to create polished, branded app store visuals directly in the platform. Users can design screenshots for multiple devices, customize styles, and export assets in one streamlined workflow. Real-time previews eliminate guesswork, while support for custom uploads adds flexibility. This removes the need for external design tools and manual editing. It significantly speeds up app store asset creation and improves branding consistency.

Ad Manager Public APIs

Ad Manager now offers public APIs for programmatic campaign creation, management, and reporting across Facebook, Google, and LinkedIn. Users can automate campaign workflows, standardize setup, and manage multiple accounts from a unified system. Reporting is consolidated into a consistent format across platforms. This enables scalable campaign management and integration with external systems. It transforms Ad Manager into a programmable marketing platform.

SaaS Mode: Automatic Tax Calculation (Stripe)

SaaS subscriptions can now automatically calculate and apply taxes using Stripe Tax. The system supports both inclusive and exclusive pricing models with configurable tax categories. Taxes are determined based on customer location, ensuring compliance with regional rules. This reduces manual tax handling and billing errors. It improves accuracy and simplifies global SaaS operations.

Global Tax Compliance (Stripe Tax Integration)

A comprehensive tax compliance system powered by Stripe Tax supports tax collection, invoicing, and reporting across 100+ countries. Agencies can configure jurisdiction-specific rules, choose collection modes, and apply taxes to usage-based and subscription products. The system includes tax reports, invoice generation, and product tax code mapping. While it reduces operational complexity, agencies remain responsible for compliance and remittance. This enables scalable global SaaS operations.

Safer Store Deletion (Scoped Deletion)

Store deletion has been refined to remove only store-related pages without affecting the rest of the website. This eliminates the risk of accidental full-site deletion. Behavior is now consistent across all entry points with clearer confirmation messaging. The update improves safety and predictability in store management. It reduces the likelihood of data loss.

Template Library + Marketplace Integration

The Template Library is now integrated with the Marketplace, enabling users to browse, install, and sell templates in one place. Users can preview and install templates directly into builders, while creators can monetize their designs. This centralizes template discovery and distribution. It creates a new revenue channel for agencies and designers. It also accelerates setup with ready-to-use assets.

Mandatory Terms & Conditions Checkbox in Checkout

E-commerce checkout now supports a mandatory Terms & Conditions / Privacy Policy consent checkbox. Businesses can customize text and links, with payment blocked until consent is given. The feature is positioned at the final step for maximum visibility. It ensures compliance with legal requirements across regions. This reduces risk and improves transparency during checkout.

Social Planner: Community Comment Management

Social Planner now supports managing community comments alongside other social platforms. Users can view and reply to community interactions from a unified inbox. Real-time sync ensures updates reflect across platforms. This reduces context switching and improves response speed. It centralizes engagement workflows across channels.

Custom Object Templates

Pre-built Custom Object Templates allow users to deploy industry-specific data models with one click. Templates include objects, fields, and associations tailored to verticals like real estate, insurance, and SaaS. This eliminates manual setup and accelerates system configuration. Admins can control visibility and availability per sub-account. It standardizes CRM structure and speeds onboarding.

Opportunity Smart Lists

Opportunity Smart Lists allow users to save and reuse customized pipeline views with filters, sorting, and fields. Lists can be shared, exported, and set as default views across pipelines. This reduces repetitive setup and standardizes workflows for teams. It improves efficiency and collaboration داخل opportunity management. It also enhances visibility into pipeline data.

WhatsApp Calling (Beta)

WhatsApp now supports native voice calling directly داخل conversation threads. Users can make and receive calls without switching apps or exposing phone numbers. Features include callback requests, availability controls, and seamless escalation from chat to voice. This unifies chat and voice into a single channel. It improves conversion rates for high-intent interactions.

Printful Shipping Profile Automation

Printful integration now automatically manages shipping profiles for accurate checkout rates. Profiles are created and configured automatically during setup or product sync. This eliminates manual configuration errors and ensures reliable shipping calculations. Removing products disables rates, while deletion requires reinstallation. The update simplifies ecommerce setup and maintenance.

WordPress AI Page Builder Enhancements

AI Page Builder now includes live color previews, per-image regeneration, and expanded section variants. Users can customize visuals in real time and regenerate specific images without affecting the entire page. Additional layout options improve output quality and variety. This enhances creative control while maintaining speed. It improves the quality of AI-generated pages.

Schema Markup Deletion Controls

Users can now delete schema markup directly from pages using form view, JSON view, or AI chat. Both individual and bulk deletion are supported with confirmation safeguards. Previously, removing schema required workarounds. The update simplifies SEO management and reduces errors. Version history allows recovery if needed.

Custom Date Reminder Expansion

Custom date reminders now support Opportunity, Custom Object, and Company date fields. This expands automation beyond contact-only workflows. Users can trigger workflows based on various record types and date conditions. It enables more flexible and comprehensive automation scenarios. This removes previous limitations in date-based workflows.

Installed Apps Page Redesign

The Installed Apps page has been redesigned with improved filtering, visibility, and management controls. Agencies can now view both agency-level and sub-account apps in a unified interface. Filters highlight updates, connection issues, and payment failures. Users can take actions directly without navigating elsewhere. This improves efficiency in managing integrations.

Services V2 Improvements (Pricing, AI, Booking)

Services V2 received updates to pricing clarity, booking flow reliability, and AI accuracy. Enhancements include better pricing display, improved multi-service selection, and resolved knowledge base issues. Location handling and staff selection logic have also been refined. These changes reduce confusion and improve booking conversions. They enhance overall user experience.

Affiliate Manager: Pay Per Sale

Affiliate Manager now supports Pay Per Sale commissions for Forms, Surveys, and Calendar. Users can configure flat or percentage-based payouts tied to actual revenue. This aligns affiliate incentives with business outcomes rather than lead volume. It expands attribution beyond funnels and websites. This improves ROI and performance of affiliate programs.

Legacy API Key Expiration (Security Update)

Unused legacy API keys are now automatically expired after 90 days to improve security. Users can restore access by rotating or refreshing keys. New v1 key creation is no longer supported, with Private Integration Tokens recommended instead. Notifications alert users before expiration. This reduces risk from unused credentials.

Courses: Improved Video Player & Progression

Course player updates include autoplay, “Up Next” overlays, and improved lesson completion tracking. Creators can configure auto-start, auto-play, and auto-complete settings. The experience is more seamless and binge-friendly for learners. Progress tracking is more reliable and automated. This improves engagement and course completion rates.

Forms/Surveys/Quizzes Default Theme Refresh

A new default theme improves the visual design of forms, surveys, and quizzes. Updates include better spacing, input styling, file uploads, and payment components. Empty states and placeholders are clearer and more consistent. This reduces the need for manual styling. It enhances both builder and end-user experience.

Locale-Based Currency Formatting

Ecommerce now supports locale-based currency formatting for better readability. Prices are displayed according to user location and language settings. This affects all store elements without changing actual currency values. It improves clarity and trust for international customers. It enhances the global shopping experience.

Email Action: Media Library Attachments

Email actions now support attaching files directly from the Media Library or local uploads. This centralizes asset management and reduces repetitive uploads. Users can reuse existing files across workflows. It speeds up email creation and improves efficiency. This simplifies attachment handling.

Contacts: Smart List UI Upgrade

The Smart List management interface has been redesigned using the HighRise design system. Improvements include better layout, usability, and visual consistency. The page aligns with the rest of the platform’s UI. It enhances navigation and organization of smart lists. This improves overall user experience.

Communities: Live Session Enhancements

Communities now support persistent meeting links, a centralized recordings hub, and improved noise cancellation. Users can host recurring sessions with a single link and manage recordings. Audio quality improvements enhance professionalism. These updates streamline live event management. They also enable content reuse.

Content Corner:

You Can Ask AI to Do Anything in Your HighLevel Account, and It Will Do It for You?

Ask AI a visual chat tool inside the CRM navigation that lists its available tools and can read, create, update, and manage account data. The video covers how Ask AI supports platform guidance, performs web search, and executes actions across contacts, conversations, appointments, invoices, campaigns, and emails.

Did you know?

Instead of workflows just running predefined steps, you can now have an AI agent inside a workflow that can actually use external tools in real time (APIs, search, scraping tools, etc.). That means the system isn’t just automating tasks—it’s making decisions and pulling in outside data dynamically.