Welcome to GHL NEWS! In Today's issue:

• GPT 5.1 lands in HighLevel

• Conversation AI annoyances fixed

• LeadConnector plugin lets you supercharge websites

• Done-with-you implementation help!

We're into more of the steady state now after the tsunami of LevelUp updates, we're back to the 10 - 20 updates each week cadence now (which is still a LOT!)

There is so much that you COULD do with HighLevel but it's often hard to decide what you SHOULD do with the new features, let alone how to learn and implement the relevant ones quickly.

A few of you may even be thinking about launching your own HighLevel agency/SaaS in 2026.

(if you aren't familiar with the concept, on HighLevel's $297/mo and $497/mo plans you can have unlimited sub-accounts and sell them to your clients for whatever price you want...)

So I decided to put something special together to go incredibly deep with a few folks in December to help them get more done in a week than they could in 6 months on their own. To get the maximum out of GHL heading into 2026.

It's called ACCELERATE HighLevel Week. Five days of working together, in your GHL account, to plan and implement the capabilities most relevant to your business. There will be two groups in parallel:

• Business (for folks building and running their business on GHL; max 10 people)

• Agency (for folks wanting to plan and build their own GHL agency/SaaS; max 10 people)

Click here for all the details.

I realize that most of you have only recently subscribed to this newsletter and don't know me very well yet.

The super-quick summary is that for almost 30 years I have helped businesses of all sizes from Fortune 10 to solopreneur use technology to accelerate their results. I've sold and delivered over $200M in professional services and have run my own GHL agency for four years.

I also realize you get pitched constantly for courses, coaching, communities, etc. that rarely deliver (this is not that)

That's why I'm going extreme with this offer in terms of depth and low price. Check out the details and I think you'll be pleasantly surprised.

Together, we can get you set up for success in 2026.

All right, now back to the GHL NEWS!

As always, please click at least one of the news items or reply to this message to make sure you continue to receive GHL NEWS!

This Week's News:

GPT 5.1 Model Now Available in Workflows

Available globally in Automations (Workflows).
HighLevel has added GPT-5.1 to the GPT Action inside workflows, delivering faster reasoning, warmer conversation tone, and improved instruction-following. You can select it via the “Model” dropdown when adding a GPT step in a workflow. Pricing is set at $1.25 per 1M input tokens and $10.00 per 1M output tokens. This update provides smarter, more human-like responses with higher consistency across automations.

Built-In Image Editor

Available in Labs

The new Built-In Image Editor lets you edit images directly inside Media Storage with tools for cropping, rotating/flipping, adjusting brightness and contrast, undo/redo, and saving as a new version or overwriting the original. You simply open your Media Library, choose an image, click Edit, make changes, and save. This streamlines your creative workflow, reduces the need for external tools, and while it’s currently available in Labs, it will soon be usable anywhere Media Storage is implemented.

AI Segmentation

You can now automatically generate ready-to-use audience segments based on real engagement data instead of manual sorting. The system uses AI to group subscribers in real time into pre-built segments like “Highly Engaged” or “Disengaged.” It also pulls smart insights from clicks, opens, and campaign history and plugs directly into your email builder and workflows.

Workflow Builder: Smarter Header UI Updates

The Workflow Builder header now auto-scales and truncates long workflow names to prevent UI overflow. Titles dynamically resize, display an ellipsis for lengthy names, and reveal the full name on hover. This ensures better readability and a cleaner, more professional interface, especially for large or complex workflows.

Adyen Payments Now Live (Cards — EU & North America)

Available in Europe & North America.
HighLevel now supports Adyen as a payment provider, enabling credit/debit card transactions for agencies serving EU and North American clients. Agencies can connect their merchant credentials in Dashboard → Payments → Connect Adyen, and choose Adyen as their default processor. The integration supports 3-D Secure cards, offers enterprise-grade compliance, and accelerates onboarding for clients already using Adyen. Future phases will extend to SaaS Mode billing and POS support.

Marketplace: Automatic Developer Profile Creation

The “Sell on Marketplace” flow now automatically creates a developer profile for agency admins without one, eliminating manual sign-up. Upon first click, the system detects missing accounts, generates profiles from existing agency data, and logs users in after a password and OTP verification. This removes friction, reduces drop-offs, and speeds up the process of publishing assets like apps and AI agents on the Marketplace.

Agency Reselling Config API

A new Reselling Config API lets developers retrieve an agency’s custom markup and rebilling prices for apps or meters. The API returns subscription, one-time, and usage-based pricing so developers can show the correct whitelabeled prices to sub-accounts in custom checkout flows. This prevents accidental exposure of internal cost rates and ensures consistent, client-facing pricing across custom interfaces.

Webhook Logs Dashboard in Developer Portal

Developers now have full visibility into webhook deliveries with the new Webhook Logs Dashboard under Developer Portal → Insights → Logs. The dashboard displays payloads, timestamps, attempts, and response details for 30 days. Built-in search and timezone support streamline debugging without needing support tickets. This update improves transparency, speeds up troubleshooting, and increases developer trust in webhook reliability.

Conversation AI — Smarter Auto Follow-Up Enhancements

The Auto Follow-Up system in Conversation AI is now fully context-aware, preventing unnecessary messages after a conversation ends naturally or negatively. The AI evaluates tone, intent, and conversation closure before deciding to send or cancel a follow-up. It now skips follow-ups for disqualified, uninterested, or frustrated users, improving professionalism and lead experience. This upgrade reduces spam, saves time, and makes bots sound more human and empathetic.

Featured Product Element for E-Commerce Stores

A new Featured Product Element lets store owners highlight a single product anywhere on their site or store page. The element displays full product details—images, price, variants, CTAs, and reviews—and supports independent styling from default product pages. It’s perfect for showcasing hero products or limited-time offers without modifying global templates. This gives merchants total design flexibility for product presentation.

Improved Undo/Redo Experience in Page Builder

The Undo/Redo system in Page Builder has been rebuilt for faster performance and better accuracy. All edits—including main pages, popups, and global settings—are now tracked consistently. Text editing groups related keystrokes, while popup changes auto-reopen their context when undone. This smoother experience reduces lag and helps users confidently manage complex editing sessions.

Tipping Support via Orders API

HighLevel’s Orders API now supports tips at checkout, allowing developers to include tipping logic directly in their payment flows. Tips appear in Transaction Details, Receipts, and CSV exports for consistent tracking. This API-only enhancement lays the groundwork for UI support and predefined tip percentages in future updates. It enables service-based businesses to capture additional revenue easily through custom checkouts.

Communities: Convert Private Channels Back to Public + Bug Fixes

Admins can now revert private channels to public inside community groups. Posts can also be moved between public and private channels, streamlining moderation and visibility control. This release fixes issues with duplicate notifications and missing alerts for posts containing special characters. The result is smoother management and more reliable notifications across communities.

Bulk Operations in Workflow List Page

Workflows now support bulk actions for faster organization and publishing. Users can select multiple workflows or folders to delete, move, publish/draft, or manage permissions simultaneously. A new selection toolbar shows active counts and available actions. This feature dramatically speeds up workflow management, especially for agencies maintaining dozens of automations.

SEO Issue Fixing for External Websites

Users can now install the SEO Pixel Script on external websites to analyze and fix SEO issues—no matter where they’re hosted. Once installed, the tool provides AI-powered recommendations and one-click fixes for titles, meta descriptions, and alt tags. This expands SEO optimization beyond GoHighLevel-built sites, giving agencies unified insight and control across all their web assets.

Recurring Donations in Forms & Surveys

Available globally.
Forms and surveys now support recurring donation payments, letting donors give weekly, monthly, or on custom schedules. Once enabled, donations process automatically without manual renewal. This creates predictable revenue streams and simplifies donation management for nonprofits. The feature enhances engagement while providing donors with a frictionless giving experience.

Product Description Font Override for E-Commerce PDPs

Store owners can now globally control Product Description typography using a new “Override Product Description Font Style” toggle in the Builder. This allows consistent font family, color, and weight across all product pages without editing individual listings. It supports both Default and Custom PDPs independently, ensuring design uniformity while maintaining layout flexibility.

LeadConnector & HighLevel Integration — Calendars, Reviews, Surveys & Quizzes

Available via WordPress LeadConnector Plugin.
The latest update makes the LeadConnector Plugin a full extension of HighLevel, supporting direct embedding of Calendars, Review Widgets, Surveys, and Quizzes. All components sync automatically with the connected sub-account and can be added via shortcode or block builders (Elementor, Divi, Gutenberg). This release eliminates manual embed workflows, improving deployment speed and consistency for agencies managing WordPress sites.

SMS Pricing Update — Effective November 10

Applies globally, with regional pricing adjustments.
Outbound SMS rates have been updated for multiple countries including Germany, China, Vietnam, Bosnia, and Costa Rica, reflecting carrier cost changes. The adjustments ensure stable delivery quality and alignment with international messaging infrastructure. Updated prices take effect November 10, with transparent communication provided to all users. HighLevel continues to monitor carrier updates to maintain reliability and fair pricing.

Content Corner:

Our new YouTube channel is launched! 🚀 It is called ACCELERATE with HighLevel and we're kicking off with a series on how I use HighLevel to run my entire multi-six figure agency and other businesses. First video below and it would be super-helpful if you view and subscribe. Thanks!

HighLevel Email & Messaging (How I use it...)

In this video, I show how I use HighLevel’s email, SMS, and messaging automation tools.

I share my real-world experience using HighLevel as my all-in-one CRM, email marketing, and automation platform.

Did you know?

HighLevel has an affiliate marketing platform built in? HighLevel's Affiliate Manager is a powerful feature that enables you to grow by establishing and managing a group of affiliates willing to promote your products. It allows you to incentivize third-party individuals or entities to promote your products or services in exchange for a commission.