Welcome to GHL NEWS! In Today's issue:

• AI Studio live in labs

• Workflow builder

• Mobile payments

Tons of releases this week and the big one is the new AI Studio ("Vibe Builder"). This is a new, from scratch, AI page builder, competing with the likes of Lovable.

People have been yelling for this for a while as those other 3rd party builders seem to generate incredible pages and sites in minutes and people want that in HighLevel (I know I do!)

You can tell its a high priority for GHL as Varun, one of the co-founders has been dropping multiple updates during the rollout.

Personally, I'm not a big fan of vibe coding in it's current form as it is great a spitting out an amazing design but then changes are slow and annoying since most of them spit out code, not all the drag and drop elements needed for quick updates.

BUT, Varun mentioned that you can point Funnel AI and the Studio AI's output and Funnal AI should be able to bring it in as an editable page. I'll be checking that out this weekend.

That to me is the end game and the sooner we get there the better.

As always, please click at least one of the news items or reply to the message to make sure you continue to receive GHL NEWS!

This Week's News:

AI Studio ("Vibe Builder") in Labs

AI Studio (help doc article here) is a new AI-powered builder in HighLevel that helps users create pages faster using simple prompts. Instead of starting with a blank page and building everything manually, users can describe what they want, answer a few guided questions if needed, and get a working first draft with layout, content, and structure already in place.

It is designed to help users create pages quickly, especially for lead capture, appointment booking, and simple websites.

Inbound Email Support in Conversation AI

Conversation AI now supports email as a fully integrated communication channel alongside SMS, chat, and social platforms. The system can automatically read, understand, and respond to inbound emails while maintaining thread integrity, subject lines, and recipients. Users can configure formatting through plain text or template-based responses with full design control. Personalization options such as greetings, signatures, and CC/BCC are also supported. This expands automation into a critical business channel and enables a unified communication experience.

Advanced Filters Revamp & Expanded Date Operators

Advanced filters for opportunities have been redesigned with a cleaner UI and significantly expanded capabilities. Users can now apply nested filters, relative time conditions, and new date operators like “in the next” or “more than.” Fields are organized into grouped sections for easier navigation, and the same logic can be reused inside Smart Tags. This enables more precise segmentation and faster filtering. The update improves both usability and analytical power.

Pipeline Navigation Improvements & Stage Colors

Pipeline management has been enhanced with faster navigation and visual customization options. Users can now create and edit pipelines directly from the dropdown menu. Stage-level color assignments improve visibility and can be displayed as dots or background highlights. These colors appear consistently across Kanban and record views. The update makes pipelines easier to scan and manage at a glance.

Agency Sub-Account Management on Unlimited Plan ($297)

A new “Agency Sub-Account” concept has been introduced to improve onboarding and operational visibility. Agencies can now designate a primary sub-account with system-level tracking and API support. This enables better monitoring of onboarding progress and standardized workflows. Audit logs provide transparency into changes and actions. The feature supports scalable, automation-driven onboarding processes.

Media Picker & Media Storage Integration!

Media selection across forms, surveys, quizzes, and other builders has been unified through the centralized Media Picker. Users can now browse, upload, and reuse assets from a single interface. This replaces older file pickers and ensures consistency across the platform. It reduces duplicate uploads and simplifies asset management. The update improves workflow efficiency and user experience.

Services Calendar V2 support in Conversation AI

Conversation AI can now handle service bookings directly through chat using Services Calendar V2. Customers can describe their needs in natural language, and the AI maps intent to available services, staff, and locations. The system supports booking, rescheduling, cancellations, and workflow triggers. It includes advanced capabilities like memory, ambiguity detection, and booking previews. This introduces a conversational-first approach to scheduling.

Workflow AI Builder – Error Reduction and Reliability Improvements

Workflow AI Builder has received major reliability improvements, eliminating key generation errors. Conditional logic failures have been fully resolved, and node generation errors have been reduced by over 90%. These fixes ensure workflows are generated correctly and consistently. The improvements support higher usage volumes without degradation. This update strengthens AI Builder as a production-ready tool.

Conversations: SLA Performance Dashboard

A new SLA Performance Dashboard provides visibility into response time performance across conversations. Users can track SLA adherence, average response times, and performance trends over time. The dashboard includes breakdowns by user and communication channel. This makes it easier to identify delays and optimize response workflows. It brings accountability and data-driven insights to customer communication.

Prevent Emails from Being Sent to Invalid or Restricted Domains

Email validation has been enhanced to block messages sent to invalid or restricted domains. The system now detects issues before sending and prevents delivery failures. Users receive clear error messages explaining why an email is blocked. This improves deliverability and protects sender reputation. It also strengthens platform security and compliance.

Marketplace: AI-Powered Review Summary Insight

The App Marketplace now includes AI-generated summaries of user reviews. These summaries analyze recent feedback to provide a concise overview, recommendation percentage, and key pros and cons. The system updates dynamically as new reviews are added. This helps users evaluate apps quickly without reading individual reviews. It improves transparency and decision-making.

Redesigned Messaging Analytics in Phone Settings

Messaging analytics have been redesigned with richer data visualization and actionable insights. Users can now track trends, failure rates, opt-outs, and performance comparisons over time. Interactive charts and detailed logs provide deeper visibility into messaging health. Threshold indicators help identify risks before they impact deliverability. This enables more data-driven messaging strategies.

Fathom actions and triggers in Workflows

Workflows now support integration with Fathom to automate actions based on meeting recordings. Users can trigger workflows when new recordings are available and extract transcripts or summaries. This enables automated follow-ups, task creation, and internal notifications. Meeting insights can be turned into actionable workflows without manual effort. The feature connects conversation intelligence with automation.

AI Builder coming out of Labs

Workflow AI Builder is now enabled by default after major performance and capability upgrades. Workflow creation is significantly faster, with reduced error rates and improved action selection. New features include post-generation task lists, conversational editing, voice input, and integration support. The system also supports autosave and cross-action data linking. This marks AI Builder’s transition into a core platform feature.

Google Business Profile connection enhancements

The Google Business Profile integration has been improved for better usability and discoverability. Users can now search locations using additional fields such as store code, postal code, and locality. Improved empty state messaging helps clarify when no pages are available. These changes reduce friction during setup and management. The update is especially valuable for multi-location businesses.

Custom fields and folders – UI revamp

The custom fields interface has been redesigned for better usability and organization. Users can now switch between object views, preview fields in real time, and sort fields more easily. Visual indicators help identify field types and improve navigation. The update enhances efficiency when managing large sets of custom fields. It lays the groundwork for future enhancements.

Media Storage Now Available in Workflows

Workflows can now directly access Media Storage for attaching files to supported actions. Users can select existing assets or upload new files without leaving the workflow builder. Attachments carry over when actions are duplicated, improving consistency. This removes the need for external file management or repeated uploads. The update simplifies asset reuse in automation.

Math Operations Now More Powerful: Reuse Output in Later Steps

Math Operation outputs can now be reused directly in subsequent workflow steps. Results are stored as variables and can be referenced without saving to custom fields. Multiple math operations can chain together using previous outputs. This reduces unnecessary steps and simplifies calculations. The feature improves workflow flexibility and efficiency.

Standard Builder: Now with Keyboard Navigation & Shortcuts!

The workflow builder now supports keyboard shortcuts for faster navigation and editing. Users can move nodes, copy actions, zoom views, and manage workflows without relying on mouse interactions. Shortcuts are organized into categories like edit, navigation, and tools. This reduces repetitive clicks and speeds up workflow creation. The update enhances productivity for power users.

Marketing Messages API for WhatsApp (MM Lite) is now live

A new WhatsApp Marketing Messages API introduces improved delivery optimization and richer messaging capabilities. The system prioritizes high-engagement messages and can increase delivery rates compared to the Cloud API. New features include GIF support, deep links, and enhanced performance metrics. Existing setups remain compatible and can be upgraded بسهولة. This positions MM API as the future of WhatsApp marketing.

Mobile Payments: Manage Cards on File for a Contact

Users can now store and manage customer payment cards directly within contact records on mobile. Saved cards can be used for transactions, invoices, and in-person payments. Cards can also be removed easily when no longer needed. This speeds up repeat transactions and centralizes payment data. The feature improves checkout efficiency and customer experience.

Mobile Payments: Payment Schedule in Estimates

Estimates now support payment schedules, allowing businesses to split payments into installments. Users can configure deposits, custom due dates, or recurring intervals. Percentage-based payment plans are also supported. This makes it easier to close larger deals and provide flexible payment options. The update improves transparency and reduces friction during sales.

Mobile Payments: Payments Tab inside Contacts & Opportunities

A dedicated Payments tab has been added داخل contacts and opportunities on mobile. Users can create invoices, estimates, charge customers, and manage payment activity without leaving the record. Key customer data like lifetime value is also displayed. This centralizes payment workflows داخل the CRM. The update keeps users in context and improves efficiency.

Mobile Payments: Attachments in Invoices and Estimates

Invoices and estimates now support file attachments directly from mobile. Users can upload files from Media Storage, camera, gallery, or local storage. Attachments help provide context and improve professionalism in payment requests. Limits are set for file count and size to maintain performance. The feature enhances documentation and communication.

Service Location Public API is now live

A new public API enables full lifecycle management of service locations. Developers can create, update, retrieve, and delete locations programmatically. This supports more flexible booking scenarios and integration with external systems. It is particularly useful for mobile or on-site service businesses. The API enables scalable and automated location management.

Ask the Booker Location for Services (v2)

A new location type allows customers to enter their own service address during booking. This supports mobile and on-site service businesses. The entered address is saved with the appointment and used in workflows and notifications. The booking experience remains simple while adding flexibility. This improves accuracy and usability for service-based businesses.

Advanced Builder: Set Default Path for Workflow Branches

Users can now define a default path for workflows with multiple parallel branches. This controls which branch is used during testing or when contacts enter from other workflows. The feature simplifies testing and validation of complex workflows. It removes the need to restructure workflows for testing purposes. This improves control and usability in advanced automation scenarios.

Improved A2P Campaign Rejection Feedback

A2P campaign rejection feedback has been enhanced with detailed explanations and actionable guidance. Users can now view error codes, categories, and exact steps needed to resolve issues. This replaces vague rejection messages with clear instructions. It reduces reliance on support and speeds up resubmissions. The update improves the campaign approval process.

Opportunities now available as a dedicated tab on the contact page right panel

Opportunities are now accessible as a dedicated tab on the contact page’s right panel. This improves visibility and provides a more structured layout for managing related deals. The change does not affect underlying data and is part of an ongoing UI evolution. Opportunities remain temporarily accessible in multiple locations during the transition. This update enhances usability and navigation.

Fixed: Website Field Now Available in the Contact Changed Trigger

The Website field is now available in the Contact Changed trigger for workflows. Users can trigger automations when this field is updated. This resolves a previous limitation that required workarounds. The fix restores expected functionality for automation use cases. It improves workflow flexibility and completeness.

Reputation – Find Review Requests Instantly with New Search & Filters

The Review Requests page now includes search and filtering capabilities. Users can quickly locate requests using contact details or filter by channel and status. Results update dynamically without page reloads. This eliminates manual browsing through large datasets. The update improves efficiency and accuracy in reputation management.

Blogs – Domain Management, Custom Tags & Sitemap Improvements

Blog management has been enhanced with flexible domain handling and automated SEO updates. Users can create blogs without a domain, manage domains directly in the UI, and use custom values in SEO fields. Sitemaps now update automatically when posts change. These improvements reduce manual work and simplify blog operations. The update supports faster setup and better indexing.